FAQ

PAYMENT

I gladly accept Visa, MasterCard, American Express, Discover, or regular account payments, all through PayPal. You do not have to have a PayPal account in order to purchase from this store. If you already have a PayPal account, you may use it.

SECURITY

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to mine. PayPal uses the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

RETURNS

I do consider all sales final. If you find there is a problem with your order, please contact me by email so that I can find a solution. I want you to be happy with your purchase!  [email protected]

GLAZES/FOOD SAFETY/IMPERFECTIONS

Each piece in the shop is unique and made and glazed by hand.  Because real hands (vs, machines) are involved, you may occasionally find slight imperfections. These are part of the character of a handmade piece.

Almost all of my pieces are glazed with lead free, food-safe glazes. I will Indicate in the description on this site if the piece should not be used for food.

RECOMMENDED CARE

All of my ceramics are dishwasher safe, unless otherwise noted. . Where the piece is highly textured, I would recommend taking a fine brush and brushing those areas to make sure no food is left behind. On some pieces the bottoms are unglazed. Unglazed clay will retain moisture, so it is best to make sure they are thoroughly dry before setting on wooden furniture. 

CUSTOM WORK

I am happy to work with you to bring your ideas to life.  Please contact me via email and we can start the conversation, [email protected]

GALLERY SUBMISSIONS AND SHOWS

Always a pleasure.  Please send an email.  [email protected]

THANK YOU FOR SHOPPING!